Q: When I try to get files from a Mac NIM user, I get an error message that the other user is not accepting file transfer requests.
A: Make sure that the Mac user has enabled NIM file sharing, via the Start Sharing or File Sharing item in the Window menu, during his or her current NIM session. Also, make sure that in the other user's File Transfer preferences, the Access setting is not configured to block you from getting files.

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Q: I am not able to transfer files with one or more other users.
A: This may be due to the use of a firewall on your network. A firewall is a security device on your network to prevent potentially harmful data from coming in, and to prevent certain other data from going out. Depending on how a firewall is configured, it may prevent NIM file transfer from working. There is nothing NIM can do to get around this, as it is just the feature of the firewall working as it should. However, you may be able to get around the problem by entering a certain port number in NIM's File Transfer preferences. You will need to ask your network administrator if there is such a port that will allow NIM file transfer to work (there may not be).

Also, make sure that you both have the latest version of NIM.